Frequently Asked Questions
What material is used in the custom-engraved charms?
We use .925 sterling silver in our personalized engraved charms. Our precise engraving tools and 15 years of experience deliver the superior quality that all pet lovers deserve!
Am I able to personalize a Silhouette or Expression crystal charm?
We love the idea! At this time, we keep the personalized engraved jewelry to .925 sterling silver pieces but invite you to explore our silhouettes and expressions crystal options.
Do you offer payment plan options?
Yes! We work with Afterpay to offer monthly payment plans.
Custom Engraved Charms Image Upload Form
For our custom engraved charms here are the photo requirements:
Size: Anything above 1000px x 1000 px is optimal.
The contrast between the Pet and the background/shadows results in cleaner, more defined lines in the engraving
Forward facing images turn out best, though other angles are doable, as long as shadows cast on the face are minimal.